Privacy policy

Privacy Policy

Hotel Alga is aware of the importance of personal data privacy and, therefore, has implemented a data processing policy aimed at providing maximum security in the use and collection thereof, ensuring compliance with current regulations on the matter and establishing this policy as one of the fundamental pillars of the entity's operational guidelines.

During navigation through the website www.algahotel.com, personal data may be requested through various forms enabled for this purpose. This data will be subject to the corresponding processing operations according to the specific and determined purpose for which it is collected.

Below is a list of the data processing operations that may be carried out through the website:

I. Identification of the Data Controller

All data processing operations are carried out on behalf of Novara Hotels S.L., whose identification details are as follows:

Information on the Data Controller
Data Controller        Novara Hotels S.L.
Address        Avda. Sant Francesc, 6, 17001 GIRONA
Email        alga@novarahotels.com
Telephone        (+34) 972 98 19 20
Data Protection Contact        alga@novarahotels.com
Information on the exercise of rights        You may access, rectify, and erase your data, as well as withdraw your consent for data processing, and exercise the rights to restriction of processing, data portability, and not to be subject to automated individual decision-making by writing to the postal address provided in this table, or to the email address: alga@novarahotels.com
II. Information on data processing operations carried out through www.algahotel.com
1. Website Contact Forms

Summary: The entity will process your data to send a response to your request or comments.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed: We will process the data you have provided to us through the website contact form or, where applicable, through an electronic message, such as an email or instant messaging.

B. Purpose of Processing: Our website features contact forms in various areas. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms. The data will not be used for any other purpose.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period:

a. Data will be processed for the time necessary to manage your request or comment.
b. Subsequently, the data will be erased if no new conversation or interaction occurs between the parties within one year.

E. Legal Basis for Processing: The legal basis for processing your data is the unambiguous consent you provide by accepting the privacy policy.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is mandatory, as otherwise, it will not be possible to contact you to manage your request or comment.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

2. Receipt of Curriculum Vitae

Summary: The entity will process your data to manage your participation in personnel selection processes.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed: We will process the data you have provided to us through the website contact form or, where applicable, through an electronic message, such as an email or instant messaging.

B. Purpose of Processing: Our website features contact forms in various areas. The purpose of data processing is to manage communications that may be established with website users who send us messages through these forms.

The data will not be used for any other purpose.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period:

a. Data will be processed for the time necessary to manage your request or comment.
b. Subsequently, the data will be erased if no new conversation or interaction occurs between the parties within one year.

E. Legal Basis for Processing: The legal basis for processing your data is the unambiguous consent you provide by accepting the privacy policy.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is mandatory, as otherwise, it will not be possible to contact you to manage your request or comment.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

3. Newsletter Subscription

Summary: The entity will process your data to manage your subscription to the entity's newsletter.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed:

a. We will process the data you have provided to us in the registration form.

b. Furthermore, Hotel Alga uses cookies and similar devices in our email newsletters, with which we can personalize the content of our promotional emails to adapt it to the products and services with which you preferentially interact.

B. Purpose of Processing: The data you provide to us will be processed for the purpose of managing your subscription to Hotel Alga's electronic newsletter, through which you will receive information about news, products, and services related to the hotel and restaurant sectors.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period:

a. Data will be processed as long as you do not withdraw your authorization for data processing.

E. Legal Basis for Processing:

a. The legal basis for processing your data is the unambiguous consent you provide by accepting the privacy policy of the newsletter subscription form.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is mandatory, as otherwise, we will not be able to facilitate your participation in the entity's personnel selection processes.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

4. Communications via Electronic Means

Summary: When you contact us via a message sent through electronic means, such as an email, you will observe that the email signature includes a first layer of information regarding the purpose of your data processing. In this clause, we inform you of the remaining points required by data protection legislation.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed: We will process the data you have provided to us in communications maintained with www.algahotel.com through electronic means, such as email messages.

B. Purpose of Processing: The purpose of processing is the management of communications established between the parties.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period: Data will be processed for the period during which liabilities may arise between the parties, with a minimum of 5 years.

E. Legal Basis for Processing: The legitimacy of processing is based on consent.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is voluntary, as it refers to information that the parties voluntarily provide in the exchange of communications.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

5. Hotel Room Reservation

Summary: The entity will process your data to manage your reservation at the establishment.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed: We will process the data you have provided to us in the registration form.

B. Purpose of Processing: If you reserve a room at our establishment through the booking engine, your data will be processed to facilitate the aforementioned reservation process.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period:

a. Data will be processed for the period during which liabilities may arise between the parties, with a minimum of 5 years.

E. Legal Basis for Processing:

a. The legitimacy of processing for room reservation is based on the performance of a contract between the parties.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is mandatory, as otherwise, the reservation process cannot be concluded.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

6. Request for a Quote for Room Rental

Summary: The entity will process your data to process the requested quote.

I. Purpose and Legal Basis for Data Processing

A. Categories of Personal Data Processed: We will process the data you have provided to us in the registration form.

B. Purpose of Processing: If you reserve a room at our establishment through the corresponding form, your data will be processed to facilitate the processing of the requested quote.

C. Automated Decision-Making: No profiling is carried out, nor are automated decisions made.

D. Data Retention Period:

a. Data will be processed for the period during which liabilities may arise between the parties, with a minimum of 5 years.

E. Legal Basis for Processing:

a. The legitimacy of processing for quote processing is based on the performance of a contract or pre-contractual measures between the parties.

F. Obligation to Provide Data and Consequences of Non-Provision: The requested data is mandatory, as otherwise, the quote request cannot be processed.

G. Source of Data: The data subject.

II. To Which Recipients Will Your Data Be Disclosed?

a. No data transfers will be made.
b. No international data transfers will be made.

III. Exercise of Rights

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. As a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the restriction of processing of your data, in which case we will only retain them for the establishment, exercise, or defence of legal claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. We will cease processing the data, except for compelling legitimate grounds or for the establishment, exercise, or defence of possible legal claims.

In those cases where the processing of your data is based on your consent, you may withdraw it at any time.

In those cases where legally applicable, you will have the right to data portability, which implies that you have the right to receive the personal data concerning you that we are processing and to store it on your own device. This right also allows you to request that we transmit your data to another data controller.

Furthermore, should you consider that there is a problem or incident regarding data processing, you may contact the entity through the contact address indicated in this document and, in any case, you have the right to lodge a complaint with the Supervisory Authority for personal data protection, which in Spain is the Spanish Data Protection Agency.

To exercise your rights, you must send us a request to the email address alga@novarahotels.com, attaching a copy of your ID card (DNI) or another legally identifying document.
Novara Group
Hotel Alga
El Càntir
Peninsular
Savoy
Freternal